General Terms and Conditions of 1.parking s.r.o. – Airport Parking Prague

1. BASIC PROVISIONS

1.1. Where expressions contained in these General Terms and Conditions (hereinafter “GTC”) begin with a capital letter, they have the meaning defined in these GTC, unless otherwise stated.

1.2. 1.parking s.r.o., Company Reg. No.: 14278219, Třinecká 679, 273 43 Buštěhrad (hereinafter “Operator”), provides the U Letadla service to the customer (hereinafter “Customer” – a natural or legal person using the parking and transfer services provided by the Operator). This service consists of providing parking spaces for motor vehicles at the car park located at U Borovin, 273 43 Buštěhrad, which is situated 9 km from the Terminal of Václav Havel Airport Prague, and further in organising transfers of customers and their luggage to and from the airport (hereinafter “U Letadla”).

1.3. The Operator’s services are intended for vehicles with a weight of up to 3.5 tonnes, a length of up to 5 metres and a height of up to 2.2 metres.

1.4. The Customer may use the following options, provided they inform the Operator in advance by email at zc.aldateluobfsctd-51b32f@ofni:

  • Parking with transfer;
  • Parking without transfer.

1.5. These GTC are governed by the Civil Code of the Czech Republic (Act No. 89/2012 Coll.), the Consumer Protection Act (Act No. 634/1992 Coll.) and other applicable legal regulations of the Czech Republic.

1.6. U Letadla provides a service of temporary vehicle storage, not safekeeping. The Operator is not a security agency and bears only partial responsibility for vehicles left at the car park.

2. RESERVATION PROCESS

2.1. The Customer makes a parking space reservation via the website uletadla.cz.

2.2. Upon completion of the order, the Customer receives an automatic reply confirming the availability of a free space.

2.3.1. If no free spaces are available, the Customer may be offered an alternative at another car park with an agreed price.

2.3.2. In the event of complete unavailability of a parking space, the reservation may be cancelled by 1.parking s.r.o. via the email address provided by the Customer at the time of reservation.

2.4. The Customer is required to provide accurate and correct details when making a reservation (first and last name, email, telephone number, vehicle licence plate, number of persons). If the Customer provides incorrect details, the reservation may be cancelled by email or directly at the point of service.

2.5. Each Customer will receive a reservation confirmation by email, which guarantees their right to use the services of 1.parking s.r.o., provided the reservation has not been cancelled by the Operator for the reasons stated above.

2.6. If the vehicle’s parameters exceed the specified limits (weight over 3.5 tonnes, length over 5 metres or height over 2.2 metres) and if a surcharge is listed on the website, the Operator has the right to either charge this surcharge or – if the surcharge is not paid – cancel the Customer’s reservation with appropriate notice.

2.7. The recommended arrival time at the car park is at least 3 hours before the flight. The Operator does not guarantee timely arrival at or return from the airport due to possible traffic congestion, weather conditions, actions of third parties, technical vehicle failures or other circumstances.

2.8. The Customer is recommended to make a reservation at least 24 hours before using the service. The Operator reserves the right to process the order within 12 hours of receipt in order to verify the availability of the service on the requested date. The Operator will inform the Customer of the outcome, offer possible alternatives or an equivalent service at another car park if the ordered service cannot be provided.

2.9. If the Customer repeatedly makes reservations but does not use the service without prior notice to the Operator, the Operator has the right to temporarily or permanently block the possibility of reservation for that Customer.

2.10. The Operator does not guarantee uninterrupted availability of the website for making reservations and is not liable for outages or technical problems that may be caused by website maintenance or other technical failures.

3. CONDITIONS OF USE OF THE 1.parking s.r.o. SERVICE

3.1. The Customer is required to familiarise themselves with the basic conditions published on the website https://uletadla.cz before making a reservation. Reservation of the service is only possible by clicking the “GTC” button on the website and expressing consent to these conditions. By clicking the “GTC” button, the Customer confirms that they have read the service rules and agree to them. Without this consent, reservation is not possible.

3.2. The Customer undertakes to arrive at the car park at the agreed time. The arrival time is chosen by the Customer when making a reservation on the website https://uletadla.cz.

3.3. If the Customer is unable to arrive at the reserved time, they are required to inform the Operator at least 60 minutes before the planned arrival time.

3.4. The Customer is required to pay for the parking service on-site before the start of the parking period, comply with the parking rules marked at the car park and leave the car park by the agreed date.

3.5. The Customer retains the keys to their vehicle, unless otherwise agreed as part of an additional service provided by 1.parking s.r.o.

3.6. A person who has not made a prior reservation and has not paid for the services in accordance with the rules set by the Operator is not considered a Customer.

3.7. In the event of a breach of clause 3.6, the Operator has the right to refuse to provide the service and demand that the Customer immediately vacate the parking space. If the Customer refuses to vacate the parking space, the Operator is entitled to contact the relevant authorities to resolve the situation.

3.8. The Customer is required to use a vehicle with a valid roadworthiness certificate. Parking a vehicle with an invalid roadworthiness certificate is prohibited. The Operator reserves the right to refuse the parking service if the vehicle’s roadworthiness certificate is invalid. If the roadworthiness certificate expires during the period the vehicle is parked at the car park, the Operator reserves the right to inform the relevant authorities (police) of the regulatory breach.

3.9. The 1.parking s.r.o. service via the website https://uletadla.cz is permitted for a maximum period of 90 days. If the Customer requires a longer parking period, they must contact the Operator in writing via email at zc.aldateluobfsctd-3e9c71@ofni to agree on the terms. If the 1.parking s.r.o. system allows a reservation for more than 90 days, the Customer is required to send a notice to zc.aldateluobfsctd-2afff1@ofni stating their intention to use parking for a longer period and to obtain written consent from the Operator.

3.10. If the Customer discovers during the provision of the service that they will be unable to leave the car park by the stated date, they are required to immediately inform the Operator. In such a case, the Customer is required to pay for the extension of the service according to the current price list published on the website uletadla.cz. Payment must be made to the Operator’s account, the details of which will be sent to the Customer’s email address provided at the time of reservation, or directly to an employee of 1.parking s.r.o.

3.11. The Customer is required to comply with safety regulations when moving and parking their vehicle at the car park, including observing speed limits, parking in designated spaces and respecting all traffic signs. In the event of a breach of these rules, the Operator has the right to refuse to provide services without any refund.

3.12. The 1.parking s.r.o. service includes the provision of one parking space and one transfer to and from Václav Havel Airport. If an additional transfer (to or from the airport) is required, the Operator is entitled to charge an additional fee of CZK 500 per transfer. This service is arranged on-site at the vehicle before departure.

3.13. The Customer has the right to refuse the transfer to and from the airport; however, the fee for the 1.parking s.r.o. service is non-refundable in this case and is considered payment for the service provided.

3.14. The 1.parking s.r.o. service is provided only between the Customer’s parking space within the car park premises and the designated drop-off or pick-up zone near Václav Havel Airport. Other routes or deviations from the designated route are not possible.

3.15. The Customer confirms that they have read these GTC and are aware of the possible risks, including the absence of security personnel, while retaining the right to contact the relevant authorities and protect their legal interests should circumstances arise that are contrary to applicable legal regulations.

3.16. The Operator has the right to refuse parking for vehicles that have visible mechanical damage, fuel leaks or other fluid leaks that may pose a risk to the environment or other customers.

3.17. It is prohibited to leave at the car park vehicles that are subject to a search, enforcement proceedings or any judicial or other restrictions. If such a restriction is identified, the Operator has the right to inform the relevant authorities and provide them with information about the vehicle.

4. LUGGAGE TRANSPORT CONDITIONS

4.1. Each Customer is entitled to transport one piece of luggage with maximum dimensions of 81 cm x 55 cm x 35 cm and a weight of up to 20 kg per person.

4.2. If these parameters are exceeded, the Operator has the right to refuse to transport the luggage or charge an additional fee for its transport.

4.3. The transport of hand luggage is limited to dimensions of 55 cm x 40 cm x 20 cm, with each Customer entitled to one piece of hand luggage only.

4.4. The Operator reserves the right to refuse the transport of non-standard luggage (bicycles, animals, large suitcases) if this is contrary to the transport conditions.

5. RESERVATION CANCELLATION AND SERVICE WITHDRAWAL POLICY

5.1. The Customer has the right to cancel a reservation no later than 24 hours before the start of the parking period. Cancellation is made by email as a reply to the reservation confirmation email received from the Operator.

6. CUSTOMER OBLIGATIONS

6.1. The Customer is required to comply with the rules published on the website https://uletadla.cz.

6.2. The Customer is required to arrive at the car park on the date and at the time stated in the reservation and to immediately inform the Operator of any changes.

6.3. The Customer is required to report to the Operator all existing damage to the vehicle before the start of the service and to document it with photographs or video. If the Customer does not report the damage in advance, the Operator bears no responsibility for any claims regarding the condition of the vehicle after the service has ended.

6.4. The Customer may use the reserved parking space only once, from the moment of entry to the car park until the end of the reservation.

6.5. The Customer is required to park the vehicle in the parking space designated by a 1.parking s.r.o. employee. The Customer must not park their vehicle without the Operator’s knowledge on the Operator’s parking area, as the space may belong to another company.

6.6. In the event of a breach of clause 6.5, the Operator has the right to impose a fine of CZK 3,000 plus the cost of parking for the relevant period, or to refuse to provide the 1.parking s.r.o. service.

6.7. If the Customer does not leave the car park on time, an additional fee of CZK 100 per day of delay will be charged, in accordance with the schedule published on the website uletadla.cz.

6.8. If the Customer incorrectly stated the number of persons at the time of reservation and did not inform the Operator in writing or by email, the Operator has the right to charge an additional fee of CZK 100 per undeclared person. The Customer has the right to refuse payment of CZK 100 per person, in which case the Operator will carry out the transfer only for the number of persons stated in the reservation.

6.9. If the Customer does not collect their vehicle within 14 calendar days after the expiry of the paid parking period and does not inform the Operator of the need for an extension, the Operator has the right to pass information about the vehicle to the relevant authorities (police, municipal services) and, upon receipt of authorisation, to initiate a forced tow of the vehicle to a municipal impound lot at the Customer’s expense.

6.10. If the Customer’s vehicle cannot leave the car park for objective reasons related to a technical fault (e.g. a flat battery, a punctured tyre, etc.), the Customer is required to immediately inform the Operator. If the Customer does not take steps to remedy the fault within 48 hours of notification, the Operator has the right to arrange for the vehicle to be towed at the Customer’s expense in accordance with applicable legal regulations, with prior notice and documentation of the reason for the tow.

6.11. The Customer is recommended to document (photo documentation) the condition of the vehicle in the assigned parking space after paying for the service and before leaving the car park. Recommended photographs include:

  • An overall view of the vehicle from all sides (front, rear, left and right).
  • Photo documentation of the licence plate.
  • A detailed record of any existing damage.
  • The dashboard showing the odometer reading, if the Customer hands over the keys to the Operator as part of an additional service (as per the conditions stated on the website).

6.12. In the event of a complaint, the Customer is recommended to present to the Operator photographs taken at the assigned parking space at the start and end of the parking period.

6.13. If the Customer does not provide photo documentation of the vehicle at the assigned parking space before and after parking, resolving the complaint may be more difficult.

6.14. The Customer is recommended to retain photographs for at least 14 calendar days after the end of the parking service.

6.15. The Customer bears responsibility for mechanical (e.g. frozen brakes in winter), electrical (e.g. flat battery) or other vehicle faults that arose before, during or after the use of the parking service.

6.16. The Customer is recommended not to leave personal belongings in the vehicle during parking at the car park.

7. OPERATOR’S LIABILITY

7.1. General provisions on the scope of liability

7.1.1. The Operator is liable to the Customer exclusively in cases where it is proven that the damage was caused by the intentional act of the Operator or arose as a result of gross negligence on the part of the Operator or its authorised employees.

7.1.2. This section does not limit or exclude those Customer rights that cannot be limited or excluded under mandatory (binding) legal regulations of the Czech Republic.

7.1.3. The Customer acknowledges and agrees that the provision of the 1.parking s.r.o. service does not constitute a “fully guarded car park” in the sense of a safekeeping service, but represents the provision of a parking space (a temporarily reserved area) with the option of an organised transfer. Any additional security measures (CCTV system, fencing, lighting, etc.) do not mean that the Operator assumes unconditional responsibility for the safety of the vehicle or the Customer’s property.

7.2. Acts of third parties, natural disasters, vandalism

7.2.1. The Operator is not liable for damage caused to the vehicle or other property of the Customer as a result of acts of third parties (including theft, break-ins, vandalism), unless it is proven that the Operator acted with gross negligence or intentionally failed to take measures that directly contributed to the occurrence of such damage.

7.2.2. The Operator is not liable for damage caused by force majeure, which includes but is not limited to:

  • Natural disasters,
  • Extraordinary events,
  • Fires,
  • Floods,
  • Earthquakes,
  • Any other events that could not reasonably be foreseen or prevented.

7.3. Improper use of the vehicle by the Customer

7.3.1. The Operator is not liable for damage or faults arising from improper use of the vehicle by the Customer, their passengers or third parties to whom the Customer has themselves granted access to the vehicle.

7.3.2. If improper use of the vehicle or other conduct by the Customer causes damage to the Operator’s property or the property of other customers, the Operator is entitled to claim full compensation from the responsible party in accordance with applicable legal regulations of the Czech Republic.

7.4. Airport transfer and related delays

7.4.1. The Operator is not liable for any losses or inconveniences caused by a transfer delay (to or from the airport) if the delay arose for reasons beyond the Operator’s control. These reasons include:

  • Traffic congestion,
  • Road works,
  • Accidents,
  • Weather conditions,
  • Unexpected technical vehicle failures, etc.

7.4.2. The Operator does not guarantee the exact time of arrival at or return from the airport if objective obstacles arise on the route. The Customer is recommended to plan their arrival at the car park with a time buffer of at least 3 hours before the scheduled departure.

7.5. Liability for car park infrastructure

7.5.1. The Operator guarantees that the parking area meets common standards and reasonable safety requirements that are standard for open unguarded car parks.

7.5.2. The Operator is required to promptly remedy technical faults in its infrastructure (barriers, fencing, lighting), provided the Operator has been made aware of such faults.

7.6. Website, reservation system and technical failures

7.6.1. The Operator is not liable for temporary website outages caused by necessary maintenance or circumstances beyond the Operator’s control (e.g. network failures, hosting failures, cyber attacks, etc.).

7.6.2. If as a result of a technical fault a reservation was not confirmed or was confirmed incorrectly, the Operator is required to inform the Customer within a reasonable time and offer them an alternative solution or cancel the reservation without penalty for the Customer.

7.7. Limits of liability for damages

7.7.1. If it is proven during the provision of services that the damage was caused by the fault or gross negligence of the Operator, the Operator’s liability for compensation is limited to the actual, documented amount of the damage incurred. Compensation does not include lost profit, moral damages or indirect losses, unless otherwise expressly provided by law.

7.7.2. Any extended claims for compensation, fines, contractual penalties or sanctions by the Customer that exceed direct property damage are permissible only to the extent expressly prescribed by law, which cannot be altered by agreement of the parties.

7.8. Circumstances excluding liability

7.8.1. If the damage was caused by a third party or arose as a result of events beyond the Operator’s control (see clauses 7.2 and 7.4), the Operator bears no liability unless the Customer proves intentional conduct or gross negligence on the part of the Operator.

7.8.2. The Customer agrees that they are required to take reasonable measures to protect their vehicle and not leave valuables in it in a visible place, in the knowledge that the car park is not a fully guarded car park in the sense of a safekeeping service.

7.9. Theft, damage

7.9.1. The Operator is not liable for the theft of parts or items inside the vehicle committed by third parties, unless the Customer proves that the Operator intentionally or with gross negligence created conditions for the commission of such an act, and unless they provide evidence that the said parts or items were present in the vehicle prior to parking.

7.9.2. The Customer confirms and acknowledges that 1.parking s.r.o. is not a fully guarded car park and does not provide continuous personal or physical supervision of vehicles.

7.10. Procedure for claiming compensation and complaints

7.10.1. If the Customer believes that the damage was caused by the Operator’s fault, they are required to immediately inform the Operator and follow the complaints procedure set out in section 8 of these GTC.

7.10.2. The Operator will handle the complaint within a reasonable time, request the necessary evidence from the Customer (photographs, etc.) and, if liability is proven, arrange compensation in accordance with the provisions of the Civil Code of the Czech Republic.

7.10.3. If the Customer does not provide photo documentation of the vehicle at the assigned parking space before and after parking, or does not provide other convincing evidence confirming that the damage occurred at the Operator’s car park and was caused by the Operator, the complaint may be rejected.

7.11. Liability for notification of unforeseen circumstances

7.11.1. The Operator undertakes to inform the Customer within a reasonable time (within 12 hours of receiving the reservation) of circumstances that may affect the provision of the service (e.g. full car park capacity, inability to provide the transfer, temporary closure of the car park, etc.), provided the Customer has supplied correct contact details and indicated a reliable means of communication.

7.11.2. If the Operator fails to fulfil its obligation to provide timely notification within 12 hours, despite having the technical means to do so, and thereby demonstrably causes damage to the Customer, the Operator shall be liable for such damage in accordance with the general rules on compensation.

7.12. Lost and found items

7.12.1. All items found at the car park or in the Operator’s vehicle that do not belong to the Operator will be kept for a period of 7 (seven) calendar days. After this period, the Operator has the right to hand them over to the police or dispose of them.

7.12.2. The Operator is not liable for lost items that were left unattended, unless it is proven that their loss was caused by the gross negligence of the Operator.

8. COMPLAINTS

8.1. Complaints are accepted in written form with the necessary documents attached and are handled within 5 days.

8.2. All disputes and complaints are resolved via email: zc.aldateluobfsctd-21ec16@ofni.

8.3. All disputes and complaints are resolved out of court. If the parties fail to reach an agreement, the dispute is referred to the competent court of the Czech Republic.

8.4. The Operator has the right to request further evidence from the Customer (photographs, video recordings, copies of documents, etc.) necessary for an objective assessment of the complaint. The Customer is required to provide these materials within a reasonable time, generally no later than 5 working days from the date of the request, or to inform the Operator of the reasons why they cannot be delivered on time. If the Customer does not submit the requested materials or does not explain their non-submission, the complaint may be rejected or assessed on the basis of available evidence.

8.5. If the Customer disagrees with the Operator’s decision regarding the complaint, they may contact the Czech Trade Inspection Authority (Česká obchodní inspekce, Štěpánská 567/15, 120 00 Praha 2, www.coi.cz) for out-of-court dispute resolution.

9. OTHER PROVISIONS

9.1. The Customer is required to inform the Operator of any changes or circumstances that may affect the provision of services via email (by replying to the email received from the Operator via the website zc.aldateluobfsctd-97222d@ofni).

9.2. The Operator has the right to refuse to provide the service in the event of full car park capacity or other technical reasons. The Operator reserves the right to temporarily limit the provision of services during peak periods (public holidays, special events), with the Customer being informed in accordance with clauses 2.3.1 and 2.3.2.

9.3. The Operator has the right to refuse to provide the service to a Customer who is under the influence of alcohol or narcotic substances.

9.4. The Operator reserves the right to unilaterally amend these GTC. Substantial changes that affect the scope or nature of the services provided shall take effect no earlier than 14 days after their publication and notification to customers via the website zc.aldateluobfsctd-4a2805@ofni/vop/. If the Customer disagrees with the changes made, they have the right to refuse further use of the services by submitting a request to cancel the service in accordance with the applicable rules. The Operator may, but is not obliged to, notify the Customer of changes by email.

9.5. The Operator has the right to refuse to provide the service if the Customer violates the rules set out in this document, or if they pose a threat to the safety of other persons or the Operator’s property.

9.6. The Operator is entitled to provide additional services on the basis of a prior verbal agreement with the Customer. The Customer is deemed to have expressed consent to the provision of such a service if they verbally confirmed its provision.

9.7. The Operator is not liable for the impossibility of providing the service due to force majeure, including but not limited to:

  • Pandemics, epidemics,
  • Terrorist attacks,
  • Mass disturbances,
  • Road closures,
  • Accidents,
  • Armed conflicts,
  • Earthquakes, floods,
  • Power outages,
  • And other unforeseeable events.

9.8. The Operator is entitled to unilaterally refuse to provide the service without entitlement to a refund in the following cases:

  • The Customer does not comply with the established parking rules;
  • The Customer is under the influence of alcohol, drugs or other narcotic substances;
  • The Customer behaves aggressively or threatens employees or other customers;
  • The Customer’s vehicle poses a risk to the surroundings.

9.9. The Operator is entitled to change service prices at any time depending on the season, car park occupancy and other factors. Current prices are listed on the website uletadla.cz and apply at the time of reservation.

9.10. In the event of the impossibility of providing services due to force majeure (e.g. natural disasters, emergency situations, etc.), the Operator is entitled to temporarily suspend or restrict access to the car park. In such a case, the Customer may request a refund for unused parking days, except in cases where the service has already been partially provided (e.g. if the Customer has already used the transfer).

9.11. All additional services and their prices are listed on the website https://uletadla.cz. The Customer is required to familiarise themselves with the current rates before using the services. The Operator is entitled to change service prices; however, changes do not apply to already confirmed reservations. In the event of price changes, the Customer will be informed in a timely manner via publication on the website uletadla.cz.

9.12. All disputes between the Customer and the Operator are subject to resolution by the courts of the Czech Republic. Before filing a lawsuit, the parties are required to take all possible steps to resolve the dispute out of court, including filing a complaint in accordance with the rules set out in section 8 of these GTC. If the dispute cannot be resolved by agreement, the competent court is the District Court for Kladno.

9.13. The Operator may offer the Customer additional services related to parking, transfer or vehicle maintenance (e.g. vehicle cleaning or air conditioning refrigerant recharge). These additional services are optional and the Customer may select them either when booking the service on the website uletadla.cz or upon arrival at the car park by agreement with an employee. All disputes regarding the selection or provision of additional services are resolved via email communication at zc.aldateluobfsctd-7d47d0@ecavrezer.

10. PERSONAL DATA PROCESSING POLICY

10.1. The Operator processes the Customer’s personal data (vehicle registration number, image recording of the vehicle) solely for the purpose of providing the services.

10.2. The Customer’s personal data is retained for a maximum of one month after the end of the use of the parking service.

10.3. The Customer has the right to request the correction or deletion of their personal data in accordance with applicable data protection legislation. The request must be submitted via the active email address to which the Customer received the service notification.

10.4. The Operator is entitled to pass the Customer’s personal data to the relevant state authorities if required by law or in the event of a breach of the conditions set out in these GTC.

10.5. The Customer may request the deletion of their personal data by sending a request by email to zc.aldateluobfsctd-16325a@ofni, stating their contact details.

11. PAYMENT AND REFUND POLICY

11.1. Payment for 1.parking s.r.o. services is made on-site before the start of the parking period or in advance via the Operator’s website, if this option is available.

11.2. If the Customer does not use the reserved service and does not inform the Operator, the payment is non-refundable, except in cases provided for by law.

11.3. If the Customer must leave the car park before the end of the paid period, they may request a refund of the unused portion of the payment by written request. The refund will be calculated based on the current rates applicable for the given period.

11.4. In the event of an error in an online payment, the Customer is required to immediately inform the Operator and provide documents confirming the error.

11.5. Exceptions to the refund rules may be considered individually on the basis of a written request from the Customer with supporting evidence attached. The decision on any refund is entirely at the Operator’s discretion.

12. CCTV SURVEILLANCE AT THE CAR PARK

12.1. Purpose and objectives of CCTV surveillance

Continuous CCTV surveillance is operated on the car park premises for the purpose of:

  • Ensuring the safety of customers and the Operator’s property,
  • Preventing unlawful conduct,
  • Documenting circumstances related to the provision of parking services,
  • Resolving any disputes.

The CCTV system records:

  • The entry, exit and movement of vehicles at the car park,
  • The activities of customers and employees on the car park premises (e.g. when paying for the service on-site).

Information about the operation of CCTV surveillance is displayed at the car park entrance and in areas with active recording.

12.2. Personal data processing

CCTV surveillance records and processes the personal data of customers, specifically:

  • Image recordings of customers in the car park area,
  • Vehicle licence plates (upon entry and exit).

The Operator retains this data in accordance with legitimate interests related to property protection and the fulfilment of its obligations to customers.

Without CCTV surveillance, it is not possible to provide parking services.

12.3. Data retention period

  • CCTV recordings (image recordings of customers and vehicles) are retained for a maximum of 30 days from the Customer’s departure from the car park, after which they are automatically deleted.

12.4. Transfer of data to third parties

The Operator does not pass personal data to third parties, except in the following cases:

  • At the request of the relevant authorities (e.g. police, courts, administrative bodies in the context of an investigation or legal proceedings),
  • To protect the rights of the Customer or the Operator, for example in the event of an insurance claim or legal dispute.

12.5. Customer rights in connection with personal data

In accordance with the General Data Protection Regulation (GDPR), the Customer has the right to:

  • Request information from the Operator about what personal data is being processed,
  • Request an explanation regarding the processing of personal data,
  • Request access to their data and, if applicable, request its correction,
  • Request the deletion of data or restriction of its processing, if the processing is unlawful,
  • Object to the processing of personal data,
  • Exercise the right to data portability, i.e. request a copy of their data for transfer to another controller, if technically possible,
  • In the event of doubts about the lawfulness of data processing, file a complaint with the Office for Personal Data Protection of the Czech Republic (www.uoou.cz).

12.6. Contact information

The Customer may raise any questions regarding the protection of their personal data or exercise their rights by contacting the Operator by email: zc.aldateluobfsctd-82db41@ofni.

13. EFFECTIVE DATE OF THE GTC

These RULES FOR THE USE OF PARKING SERVICES enter into force on 17 May 2026 and apply to all reserved parking spaces from that date.

For reservations made before 17 May 2026, the conditions that were in effect at the time of reservation apply.

Affordable parking near Václav Havel Airport Prague with non-stop transfer.

Winter pricing

15.10. – 31.5.
Length of stay Price Price per day
1–2 Days 600 CZK from 300 CZK/Day
3–4 Days 700 CZK from 175 CZK/Day
5–6 Days 800 CZK from 134 CZK/Day
7 Days 850 CZK 122 CZK/Day
8–9 Days 900 CZK from 100 CZK/Day
10–11 Days 1,200 CZK from 110 CZK/Day
12 Days 1,250 CZK 105 CZK/Day
13–14 Days 1,300 CZK from 93 CZK/Day
15–17 Days 1,400 CZK from 83 CZK/Day
100
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